This is a great idea, think about it...
> >>
> >> I want to ask each of you to consider doing the
> following when you are
> >> talking on the phone to any US customer service
> representative that is based
> >> in a foreign country (like India). I have
> done this twice and it works!
> >> Any time you call an 800 number (for a credit
> card, banking, charter
> >> communications, health insurance, insurance, you
> name it) and you are transferred
> >> to a representative (like in India), please
> consider doing the following:
> >>
> >> After you connect and you realize that the
> customer service representative
> >> is not from the USA (you can always ask if you are
> not sure about the
> >> accent), please very politely (very politely -
> this is not about trashing other
> >> cultures) say, "I'd like to speak to a customer
> service representative in
> >> the United States of America." The rep might
> suggest talking to his/he r
> >> manager, but, again, politely say, "Thank you, but
> I'd like to speak to a
> >> customer service representative in the USA." YOU WILL BE IMMEDIATELY
> >> CONNECTED to a rep in the USA. It only takes
> less than one minute to have your
> >> call re-directed to the USA. Tonight when I
> got redirected to a USA rep, I
> >> asked again to make sure - and yes, she was from
> Fort Lauderdale.
> >>
> >> Imagine if tomorrow, every US citizen who has to
> make such a call and then
> >> requests a US rep, imagine how that would
> ultimately impact the number of
> >> US jobs that would need to be created ASAP. Imagine what would happen if
> >> every US citizen insisted on talking to only US
> phone reps from this day on.
> >> If I tell 10 people to consider this and you
> tell 10 people to consider
> >> doing this - see what I mean...it becomes an
> exercise in viral marketing
> >> 101.
> >>
> >> Remember - the goal here is to restore jobs back
> here at home - not to be
> >> abrupt or rude to a foreign phone rep . If
> you agree, please tell 10
> >> people you know and tell them to tell 10 people
> they know....etc...etc...
--
Anthony Harper
