This site consists of gleanings from the Web and e-mails that I receive that you might find entertaining to look at if you have nothing else to do.
Friday, December 31, 2010
Thursday, December 30, 2010
Monday, December 27, 2010
Something to consider
This is a great idea, think about it...
> >>
> >> I want to ask each of you to consider doing the
> following when you are
> >> talking on the phone to any US customer service
> representative that is based
> >> in a foreign country (like India). I have
> done this twice and it works!
> >> Any time you call an 800 number (for a credit
> card, banking, charter
> >> communications, health insurance, insurance, you
> name it) and you are transferred
> >> to a representative (like in India), please
> consider doing the following:
> >>
> >> After you connect and you realize that the
> customer service representative
> >> is not from the USA (you can always ask if you are
> not sure about the
> >> accent), please very politely (very politely -
> this is not about trashing other
> >> cultures) say, "I'd like to speak to a customer
> service representative in
> >> the United States of America." The rep might
> suggest talking to his/he r
> >> manager, but, again, politely say, "Thank you, but
> I'd like to speak to a
> >> customer service representative in the USA." YOU WILL BE IMMEDIATELY
> >> CONNECTED to a rep in the USA. It only takes
> less than one minute to have your
> >> call re-directed to the USA. Tonight when I
> got redirected to a USA rep, I
> >> asked again to make sure - and yes, she was from
> Fort Lauderdale.
> >>
> >> Imagine if tomorrow, every US citizen who has to
> make such a call and then
> >> requests a US rep, imagine how that would
> ultimately impact the number of
> >> US jobs that would need to be created ASAP. Imagine what would happen if
> >> every US citizen insisted on talking to only US
> phone reps from this day on.
> >> If I tell 10 people to consider this and you
> tell 10 people to consider
> >> doing this - see what I mean...it becomes an
> exercise in viral marketing
> >> 101.
> >>
> >> Remember - the goal here is to restore jobs back
> here at home - not to be
> >> abrupt or rude to a foreign phone rep . If
> you agree, please tell 10
> >> people you know and tell them to tell 10 people
> they know....etc...etc...
--
Anthony Harper